You Have More Than a Standart CRM
In order to be institutionalized, process analysis is required based on departments. Moreover it is needed software technologies be used according to company's needs. In the sales and after-sales service departments has a high level of customer communication therefore to keep customer satisfaction at maximum the use of CRM programs is valuable.
The process of each department are various in complex structured companies. While the departments manage these details within in its own units, they also want to set a strong and interactive communication with the other departments. When you use modules of Customer and Contact Person Management, Activity and Call Tracking, Offer Management, Sales Management, Offer and Sales Cost, Export Management, Document Management that is prepared for the needs of domestic sales and export departments that you can make easy management of processes. With use of CRM RedWhite, you can avoid problems caused by communication breakdown within the company, and temporal inefficiency.
As much as communication is important within the firm for sales departments in a healthy way, it is important going on after the sales process in a healthy way also. This is very important for reflecting image of firm and in terms of institutionalism. In order to show your technological power and service quality after sales you need to use of the Purchasing and Supplier Management, Stock and Shipment Management, Serial Number and Warranty Tracking, Service and Complaint Management modules which included in CRM RedWhite.
We developed Meeting Management module which is included in the CRM RedWhite, in order to planning and recording the meetings that you make with for project, sales, service, shipping, export and purchasing teams.